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Hiring organization · Based in Billings, MT
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See 3 open rolesWho they are
, one of the world's largest pharmaceutical companies. BioLife operates plasma donation centers across the United States where nurses work as Medical Support Specialists (Plasma Center Nurses).
n centers across the United States where nurses work as Medical Support Specialists (Plasma Center Nurses). In this role, nurses are responsible for determining donor eligibility to donate plasma, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. Nurses report to the Plasma Center Manager for operational guidance. Working as a nurse at BioLife differs significantly from traditional hospital or clinical nursing. The focus is on plasma collection from healthy donors rather than patient care in a clinical setting. The work involves donor screening, phlebotomy oversight, and management of adverse reactions during the donation process. BioLife emphasizes that the high-quality plasma collected becomes life-changing medicines, giving nurses a clear sense of purpose. The company offers part-time opportunities with shifts typically lasting 4 to 6 hours, 3 or more days per week, designed to accommodate flexible schedules. Employee reviews are mixed, with an overall Indeed rating of 3.2 out of 5 based on 1,679 reviews. While employees appreciate the supportive environment and clear sense of purpose, concerns are frequently raised about work-life balance, management quality, and workplace culture. Pay and benefits receive the highest sub-rating at 3.7 out of 5, suggesting competitive compensation is a relative strength.
BioLife's mission centers on collecting high-quality plasma that becomes life-changing medicines for patients. The organization values customer service, quality, and donor safety. BioLife promotes a Diversity, Equity & Inclusion culture built on four pillars: Inclusive Workplace (ensuring all team members are seen, heard, and respected), Diverse Talent, Patient and Donors focus, and Community Reputation. The company states that diverse perspectives make them stronger, inclusivity makes them better, and equity inspires their best work.
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Life on the floor
Nurse and employee reviews on Indeed and Glassdoor reveal a mixed experience at BioLife Plasma Services. Positive themes include a supportive environment, the ability to learn new skills, and a clear sense of purpose knowing that collected plasma becomes life-saving medicines. Pay and benefits are rated relatively well at 3.7 out of 5 on Indeed. However, significant concerns exist around work-life balance (rated 2.8/5), management quality (2.8/5), and workplace culture (3.0/5). Common areas for improvement include general work happiness, time and location flexibility, and sense of belonging. Some former employees have reported poor treatment at specific locations, suggesting that experiences may vary significantly by center and management team. The role is better suited for nurses who prefer outpatient donor interactions over traditional clinical patient care.
The city
Billings, Montana's largest city, sits along the Yellowstone River beneath the dramatic Rimrocks—sandstone cliffs that rim the city's north edge. A regional medical hub for the Northern Plains, it blends outdoor access, frontier heritage, and urban conveniences that appeal to RNs seeking big-sky living without sacrificing professional opportunity.
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