Headway

The company operates a platform that connects mental health providers, including psychiatric nurse practitioners, with patients, with the goal of building a new mental healthcare system that everyone can access. Headway has grown from a small startup to over 700-800 employees. For nursing professionals, specifically licensed psychiatric nurse practitioners, Headway offers a platform to start or grow a private practice on flexible terms rather than traditional W-2 employment. The company positions itself as enabling providers to build their practice 'on your terms,' suggesting an independent practitioner model rather than a traditional clinical employer relationship.

Headway's mission is to make high-quality mental health care accessible to everyone. The company operates on 'cultural principles' that were established at founding and recently underwent a 'refounding' process to update them as the company scaled. These principles are described as promises about how team members show up, work together, and keep patients and providers at the center of everything they do. The organization emphasizes ambition, evolution, and maintaining focus on provider and patient needs as it grows.