Santa Clara Family Health Plan

The organization serves more than 280,000 members through its Medi-Cal and SCFHP DualConnect (HMO D-SNP) health care plans. Rather than operating as a direct care facility, SCFHP functions as a health plan that partners with providers and community organizations to ensure equitable access to healthcare for county residents. For nursing professionals, SCFHP offers roles such as RN Case Manager, which involves providing ongoing case management services for plan members. Nurses in this setting work as member advocates, facilitating communication and coordination among care team participants, developing and implementing individualized care plans, and providing medical and psychosocial case management support. This is a non-bedside nursing role focused on care coordination, resource navigation, and compliance with state and federal regulatory requirements across the healthcare and social services continuum. Some positions are temporary, with 6-month durations depending on department needs.

SCFHP's mission is to improve the well-being of members by addressing their health and social needs in a culturally responsive manner, and partnering with providers and organizations in a shared commitment to community health. The vision is 'Health for all – a fair and just community where everyone has access to opportunities to be healthy.' Stated values include 'Member First,' reflecting a proactive commitment to member needs. The organization emphasizes integrity, outstanding service, and community support.