Posted Jul 13, 2026 · Last seen active Jul 14, 2026
About this role
A Complex Care Manager is accountable and responsible for coordinating or evaluating the cases for patients with multiple chronic conditions, high-risk health concerns, readmission, or denial of patient status. Conducts EMR reviews and/or patient interviews via face-to-face and/or telephonic engagements to assess, identify, and address clinical and non-clinical gaps in patient care. Performs readmission reviews, manages denial cases, facilitates complex discharge planning, and collaborates with interdisciplinary teams to achieve optimal clinical and quality outcomes.
Skills for this role
case coordinationEMR reviewspatient interviewsdischarge planningreadmission reviewsdenial case managementinterdisciplinary collaboration
Requirements
RN License
BLS Certification
Bachelor of Science in Nursing
5 years experience
Experience working with individuals with chronic illnesses
Licensed Clinical Social Worker (LMSW) - alternative qualification
Acute care experience
Benefits
Health insurance
Dental insurance
401(k)
Paid time off
Signing bonus
Relocation assistance
About the employer
OU Health
Hospital
OU Health is a healthcare organization based in Oklahoma City, Oklahoma. Based on the provided job description for a Complex Care Manager role, the organization handles patients with multiple chronic conditions, high-risk health concerns, readmission management, and patient status denial…
What reviewers appreciate
+Structured interdisciplinary team collaboration across clinical and non-clinical domains
+Emphasis on complex care coordination for high-risk and chronic condition populations
+Flexible patient engagement methods including both face-to-face and telephonic interactions
What reviewers flag
−Complex caseloads involving patients with multiple chronic conditions and high-risk health concerns may create high workload demands
−Managing denial cases and readmission reviews may involve significant administrative complexity
−Balancing face-to-face and telephonic patient engagements alongside EMR reviews may require strong multitasking and time management skills
Benefits: No specific benefits package information was provided in the available sources.
interdisciplinary collaborationcomplex care focusquality-drivenpatient-centeredcare coordinationEMR-integrated
Living in Oklahoma City, OK
Oklahoma City blends Western heritage with modern urban energy, offering nurses an affordable metro where the Plaza District's arts scene and the Bricktown entertainment canal make off-shift hours genuinely enjoyable.
Workplace photo
