Ambulatory Triage Registered Nurse (RN) - Pediatrics

* Participate in routine meetings to keep up to date on any changes in policy, procedure, or outbreaks * Escalate any potential problems to the appropriate supervisor. * Ability to maintain confidentiality standards when handling and processing records. * Able to work in a fast-paced environment handling a varied number of calls per day * Excellent phone etiquette, especially when speaking with difficult or abrasive individuals * Calm and patient demeanor paired with attention to detail * Excellent written and oral communication and customer service * Ability to work across multiple teams * Competent in using computers, telephones, electronic medical records (EMRs), Microsoft Suite (MS Word, Excel, Power Point), databases, and other office * Other duties as assigned. * Ability to maintain valid Registered Nurse license require * Ability to effectively operate electronic health record software require * Ability to utilize the nursing process in providing patient care required. * Ability to effectively document patient information and the nursing process * Ability to effectively operate a variety of Microsoft Office, Outlook DH applications required. * Ability to demonstrate necessary competencies for specific jobs require * Ability to participate in departmental QI activities * Knowledge of departmental/organizational emergency preparedness procedures require * Ability to effectively use the DH/NLH intranet to access the policies and procedures * Ability to work in a fast paced, multi-tasking medical office * Ability to consistently display professional, ethical, standards of care required. * Knowledge of and ability to apply the principles of evidenced based nursing care required * Prior triage experience preferred. * Minimum of 3-5 years successful RN Practice with adult and pediatric populations required * Primary care or emergency department triage background * Candidates with experience in customer service within the health/medical industry * Graduation from an accredited school of nursing required. * Bachelor of Science in Nursing preferred. REQUIRED LICENSE(S) Licensed RN with NH eligibility REQUIRED CERTIFICATIONS (BLS) Basic Life Support within 30 days