Registered Nurse, RN - 24/7 Nurse Line

This role answers phone calls, manages calls to provide telephone triage, assesses patients and provides healthcare information based on accepted protocols and policies. The RN Nurse Line refers the patient to appropriate physicians, hospital, and/or local healthcare center as appropriate. The nurse identifies changes or high risk situations in patient's condition and collaborate with the Call Center team to coordinate services. Essential Job Functions: * Answers telephone, routes calls and takes accurate and complete phone messages for the providers and relays information in a prompt manner. * Develops a plan of care based on assessment that reflects the patient's physical, psychological, social, educational, developmental and rehabilitative needs based on patient's age, ethnic origin, economic status, lifestyle, creed or philosophical beliefs. * Assesses the patient's condition and nursing needs, sets goals, and prescribes appropriate nursing actions to meet those goals and the physical, psychological, social, and rehabilitative needs of the patient, including discharge planning. * Assesses, intervenes, and reassesses the patient's self-report/symptoms of pain promptly and takes appropriate action according to standard operating procedure. * Establishes and maintains communication and utilizes educational opportunities with patients and other significant individuals. * Documents health-related intervention, recommendations, authorized medication refills and the instructions necessary for all calls and completes all documentation in EMR. * Notifies Manager of any potential problems in regard to patient complaints, unsatisfactory outcomes, special needs or request. Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations. * Identifies high risk situations and takes appropriate action according to standard operating procedure. * Performs other duties as assigned or needed to meet the needs of the department/organization. Certifications * Registered Nurse | North Dakota Board of Nursing (NDBON) or Compact State Agreement | Prior to Start Date | HR Primary Sources * Registered Nurse | Minnesota Board of Nursing | Within 12 Months of Start Date | HR Primary Sources Notes * Temporary RN license accepted prior to start. * Must hold an unencumbered nursing license  prior to start. Language Requirements: This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members. Physical Demands : * Sit: Frequently (34-66%) * Stand: Occasionally (5-33%) * Walk: Occasionally (5-33%) * Stoop/Bend: Occasionally (5-33%) * Reach: Occasionally (5-33%) * Crawl: Not Applicable * Squat/Crouch/Kneel: Occasionally (5-33%) * Twist: Rarely (1-4%) * Handle/Finger/Feel: Continuously (67-100%) * See: Continuously (67-100%) * Hear: Continuously (67-100%) Weight Demands: Lift -Floor to Waist Level: Sedentary ( Carry: Sedentary ( Push/Pull: Sedentary ( Slide/Transfer: Not Applicable Working Conditions: * Indoor: Continuously (67-100%) * Outdoor: Not Applicable * Extreme Temperature: Not Applicable Driving Requirement Definitions: * Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials. * Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily. * Occasional Drivers: Persons who drive from once per month to as frequently as once per week. * Infrequent Drivers: Persons who are generally not expected to drive. Driving Requirement For This Position: Infrequent Driver Reference ID: R7515 Making a Real Difference. For One Another. To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another. At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go. Join our team and be a part of a small community with a big heart. Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)